Office Procedures & Theory

B0-115
This course explores a variety of very relevant and essential skills for office professionals working in today's complex, multi-skill dependent business world. Students will cover topics in communication, information management, use of technology in the workplace, problem solving and more. Many of the activities outlined in the course are hands-on and task-oriented requiring students to apply knowledge and skills learned to complete an assignment or solve a problem.
Course Description
This course explores a variety of very relevant and essential skills for office professionals 
working in today's complex, multi-skill dependent business world. Students will cover topics in 
communication, information management, use of technology in the workplace, problem solving and 
more. Many of the activities outlined in the course are hands-on and task-oriented requiring 
students to apply knowledge and skills learned to complete an assignment or solve a problem.

Target Audience
Students pursuing career roles in Office Management, Administration, Customer Service. Accounts 
Clerk, Human Resources, etc.

Prerequisites
Introduction to Computers & Business Applications, Basic English and Math.

Course Topics
  • Entering the Workforce
  • Becoming a Professional
  • Managing and Organizing Yourself
  • Working Ethically
  • Understanding the Workplace Team
  • Developing Customer Focus
  • Improving Communication Skills
  • Developing Presentation Skills
  • Handling Telecommunications
  • Planning Meetings and Events
  • Managing Records
  • Handling Mail and Retaining Records
  • Coordinating Business Travel
  • Understanding Financial Responsibilities
  • Seeking Employment
  • Leading with Confidence
 

Program

  • payment plans / course financing also available.
  • Name Start Date End Date Price Register
    B0-115 - SUM21 - Office Procedures & Theory 11/05/2021 29/07/2021 0.00